When Doreen Smith listed her house in Castle Rock, CO, in February, the coronavirus was on her radar, but didn’t seem like a serious problem at the time.
“COVID-19 was on my mind because I teach high school social studies, and we’d discuss it when talking about current events,” says Smith. “But I certainly didn’t think that this would be something to have to consider when selling my home.”
When Smith was about to list her home, she asked her real estate agent if she should be worried about selling because it was an election year. Her agent assured her that January 2020 had been a terrific month for home sales. So Smith decided to move ahead and put her house on the market on Feb. 27.
“It was supposed to be a gorgeous, sunny weekend, so we put the ‘For Sale’ sign in my yard on Wednesday to be ready for my home to hit the MLS on Thursday,” Smith recalls. “My agent immediately started getting calls, including one on Wednesday night. I had five showings on Thursday, and I got three offers Friday morning.”
Smith decided to sell to a couple who lived in California.
“When I took their offer, it came with the contingency that they must be able to sell their home in order to buy mine,” Smith says. “I accepted the contingency because their house was already under contract, through inspection, and had a closing date of March 23.”
So Smith planned to move out on that same day, and move in temporarily with her sister in nearby Littleton, CO, while shopping for a condo. (Both of her boys were out of the house, so she was downsizing.)
All went according to schedule at first. However, in the ensuing weeks as news (and cases) of COVID-19 swept the nation, Smith saw much of what she knew about her home closing change.
Here’s how she survived closing a home sale during this pandemic—and what she learned in the process.
Why the coronavirus can delay closings
On March 23—the day of her scheduled closing and move—Smith got a call from her agent telling her there was a potential snag.
“Around 9:10 a.m. I got a text from my real estate agent: ‘Hi! Are you home?’ I texted ‘Yes! Movers are here, hope this is still a go?’ with a nervous emoji. Two seconds later I got a call,” says Smith. “My buyer’s buyer in California had a tax issue with their property and needed some form from the IRS. The IRS said due to the coronavirus, they were delayed in response times, and were not able to get the letter in time for their scheduled Monday closing.”
This snafu led to Smith and her buyer amending their contract to extend the closing by two weeks, and making it official with an electronic signature. So now she was set to close on April 7, but still moving on March 23.
Although Smith’s move went smoothly, more paperwork delays caused her closing to hit another snag, bumping her closing date to April 10. But the paperwork was procured faster than planned, and the closing date moved again, to April 8.
“Apparently my buyers were really frustrated, as they were homeless and all of their stuff was on a moving truck with no house,” says Smith. “At this point I was just trying not to freak out.”
Inside a ‘drive-through’ closing
When closing day finally arrived on April 8, Smith braced for more changes—and they arrived right on schedule. For instance, while most home closings involve all parties gathering to sign paperwork, the coronavirus had upended this tradition, too.
“Because of the crisis, real estate agents were not supposed to attend closings in order to minimize exposure to all parties,” says Smith. Furthermore, “the governor of Colorado had also passed a law saying that virtual closings were acceptable at this time. But my lender, like many, said no way. Lenders were trying to be careful about who they loaned money to.”
So, rather than conduct a virtual closing, Smith ended up doing the next best thing: a “drive-through closing.” She was told to drive to the title company’s parking lot, then call the title agent inside, who popped out of her office building wearing a mask and walked toward Smith’s car.
Smith (who was wearing a bandana mask) cracked her car window to hand her ID to the title agent. After verifying Smith’s ID, the title agent handed Smith a clipboard with the paperwork and a blue pen in a plastic bag.
The title agent told Smith to take her time and sign the highlighted sections of the paperwork. If Smith had any questions, she was urged to call her real estate agent, who was also keeping an eye on her phone in case there were any issues.
“It took me about 10 minutes to sign everything,” Smith says. “Then the title agent came back and reviewed everything while I remained in my car, and while we chatted about how strange this all was. The agent admitted they’d only been doing ‘drive-through’ closings for a week. The reason the title company required someone to show up in person was they wanted the seller’s account information of where they’d wire the money delivered in person—I assume that’s to avoid mistakes for the transfer of such a large amount.”
Despite this strange setting, the money was immediately wired to Smith and her sale was finally finished.
Now settled in at her sister’s home, Smith is going to hold off on looking for a condo for now.
“I asked my real estate agent when we could start hunting; she said maybe June,” says Smith. “But I am getting my mortgage pre-approval paperwork completed this week, so I am ready to buy when we are up and running again.”
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